Novoair
A privately owned Bangladeshi airline operating scheduled domestic services, primarily with ATR turboprop aircraft from its Dhaka hub.
About Novoair
Novoair is a privately owned Bangladeshi scheduled airline established in 2007. It began passenger operations in January 2013 and trades under the Novoair name. Its operational identity is distinct from the Fly Hellas legal name and Greek website shown in some third-party records, which do not correspond to the Bangladeshi carrier identified by IATA code VQ and ICAO code NVQ.
The airline is based at Hazrat Shahjalal International Airport in Dhaka, the principal gateway for its network. Novoair concentrates on domestic links between the capital and important regional cities, including Chattogram, Cox's Bazar, Sylhet, Saidpur, Jashore and Rajshahi. Its schedule is particularly useful for journeys that would otherwise require lengthy travel by road or rail across Bangladesh.
Novoair's passenger fleet is centred on ATR 72-500 turboprop aircraft, a type suited to short sectors and regional airports. Flights are generally configured with a single economy-class cabin rather than separate business and economy products. Service is relatively straightforward, while cabin baggage space is more limited than on the larger jets commonly used for international travel.
Novoair is not a member of Star Alliance, SkyTeam or Oneworld. It operates its own loyalty programme, SMILES, through which eligible passengers can earn and redeem rewards under the carrier's prevailing rules. Travellers connecting to an unrelated airline should not assume through-ticketing, automatic baggage transfers or reciprocal status benefits unless these arrangements are explicitly confirmed on their booking.
A notable strength is the airline's focused coverage of Bangladesh's main domestic markets, with Dhaka serving as a convenient connecting point. The principal limitation is that a turboprop-focused, relatively small operation offers fewer schedule alternatives when weather, maintenance or operational disruption occurs. Passengers should allow adequate connection time and recheck schedules, particularly during periods of heavy rain or reduced visibility.
Good to know
Flying with Novoair — what to expect
Turboprop Operations
Novoair mainly uses ATR turboprops on short domestic sectors. These aircraft have smaller overhead compartments than typical mainline jets, so compact cabin baggage is advisable.
Dhaka Connections
Dhaka is the centre of the airline's network. Leave generous time between separately booked flights because baggage transfer and rebooking protection may not be included.
Baggage Rules
Allowances can depend on the fare and current conditions of carriage. Confirm both checked and cabin baggage limits directly with Novoair before departure.
Domestic Check-in
Arrive early enough to complete identification, baggage and security formalities, even for a short domestic flight. Airport processing times can vary during busy travel periods.
Weather Disruptions
Monsoon weather and reduced visibility can affect domestic schedules in Bangladesh. Keep your contact details current and check the flight status before travelling to the airport.
Single Cabin Service
Novoair generally operates a single economy cabin. Travellers should expect a practical regional service rather than the multiple cabin classes offered by larger international airlines.
Route network
Popular routes operated by Novoair
Notable destinations on Novoair's network.
VQDhakadirectVQChattogramdirectVQCox's BazardirectVQSylhetdirectVQSaidpurdirectVQJashoredirectVQRajshahidirectDestination list is indicative of Novoair's network; see the airline's official route map for its complete, current schedule.
Reviews of Novoair
TripAdvisor · 2018–2023- 519
- 416
- 35
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What travellers flew
Counted from the 49 reviews below — a tally of the flights reviewed, with each chip carrying the average score those reviewers gave. Nothing here reads their prose or summarises what they said.
✓ marks a group averaging 7/10 or better, − one averaging 4/10 or worse, across at least three reviews.
VERY MUCH DISAPPOINTED!!
In this pandemic situation just eleventh hour you guys notifying that flight will be delayed 1 hour. BAS*****!! Toder mamar bari ai desh ta. Kuttar bacchar dhol.
Posted November 2020 by zahedul k, Dhaka City
Relatively comfy flight experience...
This is my latest experience since Novoair change their logo pattern and inclusion of new aircrafts. Although I was not very pleased with my previous experience but this time it was like wind of change despite COVID situation. The flight was clean, new booking… See more system was close to perfect and the cabin crew was very cordial and professional so was the expert pilot. It was really a comfortable flight experience.
See lessPosted November 2020 by Kazi_Ziauddin, Dhaka City
my experience
It was really a great experience for me to visit by NOVOAIR. I really enjoyed and it was excellent :D
Posted April 2020 by Farhan, Dhaka City
One Of The Premium Airlines In Bangladesh
It was one of longest domestic return flight from dhaka. One of the safest track record in the airline business in Bangladesh. Took the last flight both way. Takes about 45 minutes to reach. Neat and clean. Well trained and professional cabin crew. Serves… See more refreshment on the flight.
See lessPosted March 2020 by Md Imtiaz Alam Tanim, Dhaka City
Good air line to fly
Good aircraft to fly as it is just 45 minutes flight. The cabin service is good,only leg space is not enough.
Posted January 2020 by South Asia Tourism Federation, Dhaka City
Pleasantly surprised
Friendly and helpful, made the whole experience easy. Check in was quick and efficient. Even came out to the car park in Sylhet to take our luggage. Their competitors should take note. Wish you all best...
Posted November 2019 by Nezam, Bedford
Traveller reviews originally published on TripAdvisor, shown for reference — service standards may have changed since. Originfacts does not edit or verify individual reviews, and the sample reflects who chose to leave one.
More from Bangladesh
Other airlines based in Bangladesh
FAQ
Novoair — frequently asked questions
Quick answers to the details travellers usually check first, from codes and locations to the practical basics that help with planning.
8 common questions
- Novoair applies cabin baggage limits under its current fare and baggage rules, but travellers should verify the permitted dimensions and weight before flying. ATR aircraft have relatively small overhead compartments, and larger items may need to be checked.
- Novoair's primary hub is Hazrat Shahjalal International Airport in Dhaka. Most of its scheduled domestic services originate, terminate or connect there.
- Novoair's longest route can change with its active schedule, particularly when international services are introduced or suspended. Check the current timetable rather than relying on older route maps.
- Originfacts compares live fares from hundreds of airlines and travel agencies via its partner Travelpayouts. Originfacts never adds a fee.
- Novoair operates a compact network centred on Bangladesh's principal domestic destinations. Because routes can be added, suspended or operated seasonally, the current destination count should be confirmed from the airline's live schedule.
- Fares are often lower when booked ahead and outside major holidays, festival periods and peak weekend travel. Compare nearby dates and less popular departure times, as prices vary with demand.
- Dhaka's Hazrat Shahjalal International Airport is Novoair's main departure point. Chattogram, Cox's Bazar, Saidpur and other regional airports also generate substantial domestic traffic.
- Novoair focuses on domestic Bangladesh, serving cities such as Dhaka, Chattogram, Cox's Bazar, Sylhet, Saidpur, Jashore and Rajshahi. Routes and frequencies can change, so travellers should consult the airline's current timetable.