Jet2.com
A British low-cost airline connecting regional UK airports with popular leisure destinations across Europe and the Mediterranean.
About Jet2.com
Jet2.com is a British low-cost airline whose origins date to 1983, when Channel Express was established as an airfreight and charter operator. The Jet2.com passenger brand launched in 2003 with services from Leeds Bradford Airport. It forms part of Jet2 plc, a publicly listed British leisure-travel group that also owns the package-holiday operator Jet2holidays. The airline has developed a distinct leisure-focused identity built around direct flights from regional airports in the United Kingdom.
Leeds Bradford is Jet2.com's principal base, while Manchester, Newcastle, Glasgow and Edinburgh are also among its busiest departure points. Its network comprises 210 routes serving 39 destinations across 17 countries. Operations concentrate on holiday markets in Europe, the Mediterranean and the Canary Islands, including Alicante, Faro, Malaga, Palma, Tenerife and Arrecife. The network allows many passengers outside London to reach major resort areas without first connecting through a larger hub.
Aircraft types associated with its operations include the Boeing 737-300, Boeing 737-800, winglet-equipped Boeing 737-800, Boeing 757-200 and winglet-equipped Boeing 757-200. Jet2.com uses a single-class, low-cost configuration rather than separate business and economy cabins. Passengers can generally purchase assigned seats, checked baggage, meals and other optional services according to their needs, while the onboard product is designed primarily for short-haul and medium-haul leisure journeys.
Jet2.com is not a member of Star Alliance, SkyTeam or Oneworld, and its point-to-point business model does not depend on alliance connections. It does not operate a conventional mileage-based frequent-flyer programme comparable with those of large network airlines. Customers can use a myJet2 account to manage bookings and receive relevant offers, but travellers should not expect alliance status benefits, mileage earning or reciprocal lounge access when flying with the carrier.
A notable strength is the breadth of direct holiday flying available from regional British airports, particularly for travellers based in northern England and Scotland. The airline's close relationship with Jet2holidays can also simplify arrangements for customers booking flights and accommodation together. As with other low-cost carriers, however, the final price depends heavily on optional extras. Travellers should compare fares only after adding required baggage, seating and onboard services, and should check seasonal schedules because some leisure routes do not operate throughout the year.
Good to know
Flying with Jet2.com — what to expect
Regional UK Departures
Jet2.com offers an extensive leisure network from airports in northern England and Scotland, reducing the need for many passengers to travel through London.
Check Fare Extras
The basic fare may not include every service you need. Compare the total after adding checked baggage, seat selection and any other optional extras.
Seasonal Route Schedules
Many services are geared toward summer or winter holiday demand and may not operate year-round. Confirm operating dates before making accommodation or onward-travel arrangements.
Cabin Baggage Rules
Cabin-bag eligibility can depend on the fare and options purchased. Check the allowance shown on your booking before departure, as oversized or additional bags may incur charges.
Single Class Cabin
Jet2.com operates a single-class low-cost product rather than offering a separate business-class cabin. Extra-legroom seating may be available for an additional charge on eligible flights.
Holiday Package Links
Flights are closely integrated with Jet2holidays packages. Package customers should check whether transfers, baggage or other services are already included before purchasing extras separately.
Network overview
Where Jet2.com flies
Jet2.com operates 210 routes to 39 destinations across 17 countries, its longest sector reaching Manchester to Tel Aviv Yafo (3,785 km nonstop).
Destinations served
Cities Jet2.com flies to, most-served first.
Main hubs
Busiest departure bases, by route count.
Fleet
Aircraft types on record for these routes.
Longest nonstop route
Manchester → Tel Aviv Yafo
3,785 km · MAN → TLV
The longest sector in the Jet2.com network, measured as the great-circle distance between the two airports.
Route data · TravelPayouts route data · updated 2026-07
Route network
Popular routes operated by Jet2.com
Reviews of Jet2.com
TripAdvisor · 2023–2023- 525
- 43
- 34
- 28
- 110
What travellers flew
Counted from the 50 reviews below — a tally of the flights reviewed, with each chip carrying the average score those reviewers gave. Nothing here reads their prose or summarises what they said.
✓ marks a group averaging 7/10 or better, − one averaging 4/10 or worse, across at least three reviews.
Antalya to Birmingham - 9 hour delay nightmare
How to ruin a luxury holiday: Our excellent 'Indulgent Escapes' holiday to Belek with jet2 was pretty much spoilt by jet2 on our return flight from Antalya to Birmingham. After arriving back at the airport in Turkey via private transfer and going through… See more security everything was on-schedule. Our gate number appeared so my wife and I queued in to the gate along with all the other passengers but we started hearing rumours our flight had been delayed. Until that point no communication from jet2. My wife spotted a single jet2 person and asked them, they confirmed the flight was delayed by weather conditions (thunderstorms). All passengers were told to leave the gate and return to the main terminal area and we started getting texts from jet2 about the delay. Flight got moved to a new gate (gate 215) so we walked there. There seemed to be a lot more people at this new gate than the old gate so we started talking and quickly learnt that at least 2 jet2 flights had been announced at the same gate. With no jet2 staff around to ask I click on the link in the jet2 text which took me to their WhatsApp chat system with their UK customer support team. It would not be unfair of me to say that the person who was chatting to me from jet2 via WhatsApp had absolutely no intention to help. All I was asking was could they contact their UK flight operations team and ask them in turn to contact their staff at Antalya airport and ask them to come to gate 215 to explain to several hundred customers what the delay was and why at least 2 jet2 flights were queuing at the same gate, and was this indeed correct or not? Apparently that simple 'communication' request was too much to ask and I kept being told that they could not help and I should go find a jet2 person myself. It was around that time that an airport security person appeared and started yelling to all of us to leave gate 215 and return to the main airport waiting area/shops area. But just as we headed up the steps in to that area a jet2 person appeared and was shepherding passengers back down the steps and escalator back to the same gate. Another jet2 person appeared, and when confronted about this just told us to return to gate 215 where we waited for several more hours then boarded our flight. Flight crew on board all looked sheepish so I resorted to WhatsApp again, and again no help from jet2 UK customer service team. Air crew started to prepare us for take off only to find that some lunatic was vaping at the back of the plane, so had to wait for him to be dealt with by airport police and offloaded. Plane doors then closed and ready to go, only for the captain to then announce that we are flying to Stansted, due to legal flying hours nearly expiring. But when at Stanstead they'd confirm how to get us to Birmingham. But literally minutes later the captain then corrects that plan and says that the plane is going nowhere and that a replacement aircrew are being flown from the UK (4 hour flight) to Antalya to then fly us home in a 'rescue plane'. We disembarked and returned to the gate whereupon we spotted several familiar faces, these were passengers for a Leeds/Bradford flight which had boarded 15 minutes before us (they'd been queuing with us at the same gate), their flight had taxi'ed then returned to the gate due to the same legal flying hours restriction. But unlike our flight where, having already been delayed 5 hours, and facing at least another 4 hour wait for this 'rescue plane' and crew to arrive, the Leeds/Bradford passengers were told that jet2 would put them in hotel accomodation overnight and fly them home the next morning. I wasn't too happy about this, neither were several other Birmingham passengers, and actually some Leeds passengers weren't happy because they wanted to get home sooner. I get made, what now appears to be a silly error, by phoning Jet2 customer service in the UK to explain the situation, explain my own family's predicament of a 3 hour drive back to Devon once we
See lessPosted November 2023 by Gary H, Dartington
Fantastic first experience using Jet2
It was our first time flying with Jet2 & we thought it was fantastic. The online check in is brilliant & really simple to use. The app is great to use & makes things so much easier. We printed our boarding passes at home but there are staff at the airport to… See more help if you haven't. Plenty of Jet2 staff available in the airports to assist if any problems arise. We were updated at all times and received an email into the holiday to tell us the return transfer details etc which i thought was excellent. Coming back we had the free resort check in which is absolutely brilliant and such a great feature. The fights were also really good, plenty of leg room & flight crew coming round often to see if you want drinks, snacks. The crew were really friendly & nothings to much trouble. Will definitely be using Jet2 from now on. Thank you Jet2 for a great experience.
See lessPosted September 2023 by SiPick, Sheffield
First time flying with sunflower lanyard
Just returned a week ago to Bristol after a week in Antalya for a family holiday. My younger daughter (16yrs) flying for the first time after an autism spectrum diagnosis and with a sunflower lanyard round her neck. I cannot praise Jet2 staff enough for the… See more discrete and considerate way that they provided her with support. Airport check-in and onboard staff have clearly been well trained and are committed to applying that training on the ground. Thank you for an excellent experience for my daughter, which meant that the rest of us also had a great time!
See lessPosted August 2023 by Cris B, Kentisbeare
Jet2 complaints
Travelled once again with Jet2, experienced some problems with the transfers. Contacted them on arrival back home with our concerns.Complaints team addressed the issue (with the assistance of Althams Pudsey) Quickly, professionally,and with a friendly… See more attitude. Thanks once again for your prompt attention.
See lessPosted July 2023 by mick m, Leeds
Hotel advertised as soundproof room?Unbeliveable night tram and traffic noise in room.
Great on time flight,spacious seats,plenty leg room,clean cabin,but totally let down by a appartment hotel that advertise as sound proof room. We booked a suite,superb,but barely slept due to traffic noise and early morning all day building renovations next… See more door, never advised of this,told reception but no response. After sight seeing every day we wanted to relax,rest and sleep but found we could only cat nap.as continuosly woken by trams which ran throughout the night,and load cars and bikes.
See lessPosted June 2023 by christine s, Stourbridge
Miss sold my holiday by jet 2 and extra leg room seats a joke
Firstly we had been looking and looking to no decide as to where to go on our stag do group if 5 and prices were flying up so I thought a would ring trusted company like just 2 to advise us with the budget we had 350 each but wanted to be somewhere lively with… See more lots of bars n a couple of clubs . They advised the hsm canarios park for. Groupe if 5 stags advising a STRIP with in a km of the hotel.. the closest bars were more restraunts with no night life past 11 o clock couldn't even get a taxi back after that time 1.8km away and am a big chap can't walk much further than 1km so I struggled... the place a more a children n family resort very bad advise given by this company the hotel must be a high profit resort to Jet2 and they were thinking of there pockets rather than our holiday... If you don't like fish you will struggle eating there am ok but the lads ate out 3 days of four as basic food and very repeated... Drinks were great how ever . TV in the room did now work either . We payed extra for extra leg room and got a high traffic walk way from one side of the plane to another if your on a wide plane with 4 seats in middle u will be a walk way for all the passengers and staff did very little to stop people using our seats as a crossing to Point to the vacant toilet on other side of plane verry disappointed jet 2
See lessPosted June 2023 by Christopher F
Traveller reviews originally published on TripAdvisor, shown for reference — service standards may have changed since. Originfacts does not edit or verify individual reviews, and the sample reflects who chose to leave one.
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FAQ
Jet2.com — frequently asked questions
Quick answers to the details travellers usually check first, from codes and locations to the practical basics that help with planning.
8 common questions
- Jet2.com mainly links regional UK airports with leisure destinations across Europe, the Mediterranean and the Canary Islands. Notable destinations include Alicante, Faro, Malaga, Palma, Tenerife and Arrecife.
- Jet2.com serves exactly 39 destinations across 17 countries, operating 210 routes.
- Fares are often lower when booked outside school holidays and peak summer travel periods, especially for midweek departures. Prices vary dynamically, so compare several dates and include baggage and seat fees when evaluating the total.
- Originfacts compares live fares from hundreds of airlines and travel agencies via its partner Travelpayouts. Originfacts never adds a fee.
- Its busiest departure airports by number of routes are Leeds, Manchester, Newcastle, Glasgow and Edinburgh, in that order.
- Jet2.com's longest route is Manchester to Tel Aviv Yafo, covering about 3,785 km nonstop.
- Jet2.com's cabin-baggage rules depend on the bag type and services included with the booking. Check the current size, weight and personal-item conditions on your booking confirmation before travelling.
- Leeds Bradford Airport is Jet2.com's principal base. Manchester, Newcastle, Glasgow and Edinburgh are also among its busiest departure hubs.