Originfacts
Low-costEurope · France
Sun Country Airlines

Sun Country Airlines

A U.S. hybrid low-cost carrier based in Minnesota, combining scheduled leisure flights with charter and cargo operations and using Minneapolis–Saint Paul as its principal hub.

IATA · SY

About Sun Country Airlines

Sun Country Airlines is an American hybrid low-cost carrier founded in 1982 and headquartered in the Minneapolis–Saint Paul area. It operates under the Sun Country name with the IATA code SY; the supplied Air Alsace legal name and French headquarters designation do not match the airline’s established corporate identity. Sun Country Airlines Holdings became publicly traded on Nasdaq in 2021, while investment funds affiliated with Apollo Global Management retained a significant ownership interest following the listing.

Minneapolis–Saint Paul International Airport is Sun Country’s primary hub and the center of its scheduled passenger network. Its route map is oriented toward leisure travel, connecting Minnesota and other U.S. cities with warm-weather destinations in the United States, Mexico, Central America and the Caribbean. The network represented here covers 17 destinations across two countries and 34 routes, with Minneapolis, Cancun, Dallas, Lansing and Boston serving as the busiest departure points.

Sun Country operates an all-Boeing 737 passenger fleet, with Boeing 737-700 and 737-800 aircraft represented in its operations. The airline uses a single-economy-cabin model, but passengers can pay for seats offering additional legroom or preferred locations. Fares are generally unbundled, so checked baggage, advance seat selection, priority services and some onboard purchases may cost extra. Aircraft configuration and available amenities can vary, making it sensible to review the flight details before purchasing.

Sun Country does not belong to Star Alliance, SkyTeam or Oneworld. Its loyalty scheme, Sun Country Rewards, allows members to earn points through eligible flights, vacation packages and other qualifying purchases, then redeem them toward travel booked with the airline. Because Sun Country is independent of the major global alliances, travelers should not expect the broad reciprocal lounge access, status recognition or through-ticketing benefits associated with a traditional alliance network.

A notable strength is Sun Country’s focus on nonstop leisure routes, particularly from Minneapolis, where it can provide useful alternatives to larger network carriers. Its hybrid business also includes charter flying and cargo services, helping it use aircraft beyond scheduled passenger operations. The trade-off for travelers is a schedule that can be seasonal or less frequent on some routes; disruptions may therefore leave fewer same-day alternatives. Comparing the total fare after bags and seats are added is important when judging value.

Good to know

Flying with Sun Country Airlines — what to expect

Unbundled Fare Model

Base fares may exclude checked bags, advance seat selection and priority services. Compare the final trip price after adding the extras you need.

Seasonal Flight Schedules

Many routes are designed around leisure demand and may operate seasonally or only on selected days. Limited frequency can reduce rebooking options during disruptions.

Seat Choices

The cabin is economy-focused, with paid options for preferred locations or additional legroom. Check the seat map and included benefits before selecting a seat.

Baggage Planning

Baggage inclusions depend on the fare and any extras purchased. Review the allowance for your specific booking because airport charges can be higher than advance fees.

Minneapolis Connections

Minneapolis–Saint Paul is the airline’s principal operating base and offers its widest selection of Sun Country routes. Allow a comfortable connection window when separate tickets are involved.

Rewards Membership

Sun Country Rewards members can earn and redeem points on eligible airline purchases. The program is independent, so major global-alliance status benefits generally do not apply.

Network overview

Where Sun Country Airlines flies

Sun Country Airlines operates 34 routes to 17 destinations across 2 countries, its longest sector reaching Cancun to Minneapolis (2,714 km nonstop).

34
Routes operated
17
Destinations
2
Countries
2,714 km
Longest route
CUN → MSP

Destinations served

Cities Sun Country Airlines flies to, most-served first.

MinneapolisCancunDallasLansingBostonFort MyersHarlingenLas VegasLos AngelesNew YorkOrlandoPalm SpringsPhoenixSan DiegoSan FranciscoSeattleWashington

Main hubs

Busiest departure bases, by route count.

Minneapolis15
Cancun2
Dallas2
Lansing2
Boston1

Fleet

Aircraft types on record for these routes.

Boeing 737-700Boeing 737-800

Longest nonstop route

CancunMinneapolis

2,714 km · CUNMSP

The longest sector in the Sun Country Airlines network, measured as the great-circle distance between the two airports.

CUNMSP2,714 km

Route data · TravelPayouts route data · updated 2026-07

Route network

Popular routes operated by Sun Country Airlines

Notable destinations on Sun Country Airlines's network.

Sun Country AirlinesSYMinneapolisdirect
Sun Country AirlinesSYCancundirect
Sun Country AirlinesSYDallasdirect
Sun Country AirlinesSYLansingdirect
Sun Country AirlinesSYBostondirect
Sun Country AirlinesSYFort Myersdirect
Sun Country AirlinesSYHarlingendirect
Sun Country AirlinesSYLas Vegasdirect
Sun Country AirlinesSYLos Angelesdirect
Sun Country AirlinesSYNew Yorkdirect
Sun Country AirlinesSYOrlandodirect
Sun Country AirlinesSYPalm Springsdirect

Destination list is indicative of Sun Country Airlines's network; see the airline's official route map for its complete, current schedule.

Reviews of Sun Country Airlines

TripAdvisor · 2023–2024
2.8/10
50 reviews
  • 52
  • 42
  • 30
  • 25
  • 141

What travellers flew

Counted from the 50 reviews below — a tally of the flights reviewed, with each chip carrying the average score those reviewers gave. Nothing here reads their prose or summarises what they said.

Economy (44)First Class (6)Las Vegas - Dallas (3)Minneapolis - Orlando (3)Cancun - Dallas (2)Cancun - Minneapolis (2)

✓ marks a group averaging 7/10 or better, − one averaging 4/10 or worse, across at least three reviews.

Good flight, until it landed at MSP

EconomyHarlingen - Minneapolis
Flight from HRL to MSP on 12/30/23. Flight was good. However, all sorts of problems happened as soon as we landed at MSP. We sat on the tarmac and then the baggage claim took seemingly forever. All told, it was around 70 minutes after we landed before we get See moreSee less

Posted January 2024 by Christopher A, Northfield

Terrible customer service!

EconomyMinneapolis - Omaha
Please do not use this airline if you want to arrive at your destination or have any sort of customer service. Because of a delayed flight, my son missed his connecting flight on a Monday. The plane was still at the gate, but they refused to open the door for See moreSee less

Posted July 2023 by Susan K, Kansas City

HORRIBLE CUSTOMER SERVICE!

EconomyMinneapolis - Charlotte
Arrived in time for flight! Chaos everywhere! Workers rude and yelling at people. One you girl with pig tails in picture was a loud mouth yelling at everyone!! We missed our flight because they sent us to 4 lines for a bag tag!!! Over 30 of us missed flight!!! See moreSee less

Posted June 2023 by Tina R

DONT DO IT!!!

EconomyCancun - Dallas

The absolute worst experience I have ever had. If I could rate this Zero I would. I will never even think twice about booking this airline again. I don’t care how cheap it is. Left us stranded in Mexico with no communication, and zero organization. Horrible.

Posted June 2023 by Kain C

Cancellations and delsys

EconomyDallas - Cancun
Horrible experience. Flight cancellations or huge delays. No communication. Overbook flights or book flights when they know they do not have pilots. Charges for carry on bags. The only positive is the flight attendants are very friendly. This was my last Sun See moreSee less

Posted June 2023 by Cynthia H, Dallas

Let See If They Believe in Service

EconomyLos Angeles - Minneapolis
I wrote this reply to their Central Baggage Resolution Team......My opinion this was not resolved.... "Thank you for the $121.68 for the damaged luggage. However we have concerns. Simply put, we now have to pay full price for luggage because of luggage you See moreSee less

Posted June 2023 by Where's The Service, Whittier

Traveller reviews originally published on TripAdvisor, shown for reference — service standards may have changed since. Originfacts does not edit or verify individual reviews, and the sample reflects who chose to leave one.

More from France

Other airlines based in France

FAQ

Sun Country Airlines — frequently asked questions

Quick answers to the details travellers usually check first, from codes and locations to the practical basics that help with planning.

8 common questions

When are Sun Country Airlines plane tickets cheapest?+
Prices are often lower when booked outside school holidays and peak winter or spring-break travel periods. Because many Sun Country routes are seasonal or infrequent, compare several dates and include baggage and seat fees when assessing the cheapest option.
How many destinations does Sun Country Airlines fly to?+
Sun Country Airlines serves 17 destinations across 2 countries in this network, operating 34 routes.
What is Sun Country Airlines's primary hub?+
Sun Country Airlines’s primary hub is Minneapolis–Saint Paul International Airport. Minneapolis is also its busiest departure point by number of routes.
How does Originfacts find low prices on Sun Country Airlines flights?+
Originfacts compares live fares from hundreds of airlines and travel agencies via its partner Travelpayouts. Originfacts never adds a fee.
What is Sun Country Airlines's carry-on size allowance?+
Carry-on eligibility and charges can depend on the fare or bundle purchased. Check the baggage terms attached to your booking for the current size, weight and personal-item rules before traveling.
What is the longest Sun Country Airlines route?+
The longest route is Cancun to Minneapolis, covering about 2,714 km nonstop.
Where does Sun Country Airlines fly to?+
Sun Country Airlines serves leisure-oriented routes including Minneapolis, Cancun, Dallas, Lansing, Boston, Fort Myers, Harlingen, Las Vegas, Los Angeles, New York, Orlando and Palm Springs.
What are the most popular airports for Sun Country Airlines flights to depart from?+
Its busiest departure cities by route count are Minneapolis, Cancun, Dallas, Lansing and Boston. Minneapolis–Saint Paul is the airline’s principal hub.