
RwandAir
Rwanda’s state-owned full-service airline, operating African, Middle Eastern and European services from its Kigali hub.
About RwandAir
RwandAir is Rwanda’s national carrier and a scheduled, full-service airline headquartered in Kigali. Established in 2002 and beginning operations in 2003, it developed from the country’s earlier national aviation activities into a government-owned airline serving Rwanda’s regional and international transport needs. The carrier uses the RwandAir name and the IATA code WB, with its identity closely associated with Rwanda’s role as a growing business and tourism destination.
Kigali International Airport is RwandAir’s primary hub and the central connection point for its network. The airline serves 17 destinations across 12 countries through 34 routes. Its schedule links Kigali with cities in East, Central and Southern Africa, alongside selected services to the Middle East and Europe. Notable points include Brazzaville, Dubai, Mombasa, Addis Ababa, Brussels, Bujumbura, Dar Es Salaam, Entebbe and Johannesburg, while domestic services include Gisenyi and Kamembe.
The fleet recorded for RwandAir includes Airbus A330-200 wide-body aircraft, Boeing 737 family jets and De Havilland Canada DHC-8 Dash 8 turboprops. Boeing types include the 737-500 and 737-800, allowing the airline to match aircraft capacity with regional and medium-haul demand. The A330 supports longer international sectors, while the Dash 8 is suited to shorter routes. Cabin products vary by aircraft, with economy and premium cabins available on relevant services.
RwandAir is not a member of Star Alliance, SkyTeam or Oneworld, although passengers may encounter individual commercial partnerships and codeshare arrangements. Its own loyalty programme is Dream Miles, through which eligible travellers can earn and redeem miles and receive benefits according to membership tier and fare conditions. Travellers connecting beyond RwandAir’s network should check whether baggage can be transferred through and whether loyalty benefits apply across each partner-operated segment.
A principal strength of RwandAir is the connectivity it provides through Kigali, particularly for journeys linking cities across different parts of Africa. Its mixed fleet also supports routes ranging from short domestic sectors to long-haul services such as Brussels–Kigali. The comparatively compact network can make connections straightforward, but it also means some destinations may have limited weekly frequencies. Schedule changes can therefore have a greater effect than on larger airlines, so passengers should allow sensible connection time and monitor their booking.
Good to know
Flying with RwandAir — what to expect
Connect Through Kigali
Kigali is the airline’s main connecting hub. Leave adequate time between flights, particularly when travelling on separate tickets or when onward services operate only on selected days.
Mixed Aircraft Fleet
RwandAir uses wide-body jets, narrow-body Boeing aircraft and Dash 8 turboprops. Seat layout, cabin features and overhead storage can therefore differ substantially by route.
Check Baggage Rules
Allowances depend on the route, cabin, fare and operating carrier. Confirm both checked and cabin baggage terms on the ticket before arriving at the airport.
Dream Miles
Dream Miles members can earn rewards on eligible RwandAir travel. Check the applicable booking class because the earning rate and tier benefits may vary by fare.
Limited Frequencies
Some destinations are not served every day. Review the operating schedule carefully and build flexibility into plans involving onward connections.
Regional Turboprop Flights
Shorter services may use Dash 8 aircraft, which have smaller cabins and more limited overhead space than RwandAir’s jets. Larger cabin bags may need to be placed in the hold.
Network overview
Where RwandAir flies
RwandAir operates 34 routes to 17 destinations across 12 countries, its longest sector reaching Brussels to Kigali (6,361 km nonstop).
Destinations served
Cities RwandAir flies to, most-served first.
Main hubs
Busiest departure bases, by route count.
Fleet
Aircraft types on record for these routes.
Longest nonstop route
Brussels → Kigali
6,361 km · BRU → KGL
The longest sector in the RwandAir network, measured as the great-circle distance between the two airports.
Route data · TravelPayouts route data · updated 2026-07
Route network
Popular routes operated by RwandAir
Reviews of RwandAir
TripAdvisor · 2022–2023- 53
- 47
- 33
- 29
- 128
What travellers flew
Counted from the 50 reviews below — a tally of the flights reviewed, with each chip carrying the average score those reviewers gave. Nothing here reads their prose or summarises what they said.
✓ marks a group averaging 7/10 or better, − one averaging 4/10 or worse, across at least three reviews.
AVOID! AVOID! AVOID!
Avoid this airline if you do not want to waste time and money. They cancelled the flight just hours before departure! Had to find accommodation and another flight for the next day.
Posted June 2023 by niera l
Avoid if you need to arrive on time
Landed late in Kigali for 90 stopover to be met with a 12 hour flight delay. Queued up at customer services only to be redirected to the information board, I quickly became one of the many passengers walking around the airport seeking assistance. Hundreds of… See more passengers missed onward flights and weren't rebooked for same day flight so i was one of the lucky ones. In flight customer service was good and the entertainment was OK, Food was quite poor
See lessPosted May 2023 by Yaka M
RWANDAIR - UPCOMING AIRLINE
Departed a few minutes late due to ATC issues, but made up time en route. Crew friendly if a little disorganised. Food was very good, in fact too much of it, but nice. Drinks, just be sure to keep asking for what you want. Inflight entertainment was the weak… See more link, dreadful audio selection with no named artists, assume to save on copyright, selection of movies was good, headphones good quality. Seat comfy, inflight announcements were informative, and clear. Overall I would recommend Rwandair in all areas, but they do need to sort out the inflight entertainment.
See lessPosted May 2023 by Simes1965, Camberley
Shocking Airline
Avoid at all costs - kicked a friend of the flight as it was overbooked and took 2 and a half hours to deliver bags at Heathrow
Posted April 2023 by Tom R
Worst Flight
Myself and family travelled on 14th December from Heathrow Airport to Nairobi. There's a 1.5 hr delay at check-in. We had a transit at Kigali and our flight was again delayed for 5 hrs. Rwandair lost my baggage and to-date , even after being advised to… See more complete a claim form, no one has contacted me. Its as if my properties meant nothing and now opting to undertake a legal process. There was no choice for meals on our journey back to London. We were informed that the only meal available was fish whereas not everyone eats fish. I had the worst experience with this airline and advice people to avoid it.
See lessPosted April 2023 by Anne I
Rude and unhelpful staff
Rude and unhelpful staff. Flexible tickets, which are almost double the price, come with small print which effectively means you might as well not bother. Recommend booking with any alternative airline to save yourself a lot of money and hassel.
Posted March 2023 by Tom B
Traveller reviews originally published on TripAdvisor, shown for reference — service standards may have changed since. Originfacts does not edit or verify individual reviews, and the sample reflects who chose to leave one.
FAQ
RwandAir — frequently asked questions
Quick answers to the details travellers usually check first, from codes and locations to the practical basics that help with planning.
8 common questions
- RwandAir’s cabin baggage allowance can vary by cabin, fare and itinerary. Check the conditions attached to your booking for the current size and weight limits, especially when a smaller Dash 8 aircraft operates the flight.
- RwandAir’s busiest departure hub is Kigali. Its other leading departure points by number of routes are Brazzaville, Dubai, Mombasa and Addis Ababa.
- RwandAir connects Kigali with destinations across Africa, the Middle East and Europe. Its served cities include Brazzaville, Dubai, Mombasa, Addis Ababa, Brussels, Bujumbura, Dar Es Salaam, Entebbe, Johannesburg, Gisenyi and Kamembe.
- RwandAir’s primary hub is Kigali International Airport in Rwanda. Kigali has the airline’s largest concentration of departures, followed among its busiest departure points by Brazzaville, Dubai, Mombasa and Addis Ababa.
- RwandAir’s longest route is Brussels to Kigali, covering about 6,361 km nonstop.
- RwandAir serves 17 destinations across 12 countries. It operates 34 routes within this network.
- Fares are generally most competitive when booked ahead and outside major holidays, school breaks and peak travel periods. Compare flexible dates and nearby departure days because RwandAir’s frequency varies by route.
- Originfacts compares live fares from hundreds of airlines and travel agencies via its partner Travelpayouts. Originfacts never adds a fee.