Qantas
Australia’s flag carrier, providing full-service domestic and international flights with an extensive network centred on Sydney.
About Qantas
Qantas traces its history to 1920, when Queensland and Northern Territory Aerial Services was founded in outback Queensland. Today it is Australia’s flag carrier and the principal airline brand of the publicly listed Qantas Group. The wider group includes regional and low-cost operations, while Eastern Australia Airlines operates selected regional services under the QantasLink brand. Qantas has built its identity around connecting Australia’s widely separated cities with major international markets.
Sydney Kingsford Smith Airport is the airline’s primary hub, supported by substantial operations at Brisbane, Melbourne, Perth and Cairns. Its network comprises 400 routes serving 92 destinations across 25 countries. Domestic links connect state capitals and regional centres such as Darwin, Alice Springs and Canberra, while international services reach destinations including Auckland, Singapore and Los Angeles. The network is particularly useful for journeys combining long-haul flights with onward travel within Australia.
Aircraft types associated with its operations include Airbus A320, A330-200, A330-300 and A380-800 models, alongside Boeing 717, 737 and 747 variants; Airbus A340-300 and A340-600 types also appear in the aircraft record. Aircraft deployment and cabin configuration vary by route and operating carrier. Qantas generally offers Economy and Business, with Premium Economy and First available on selected long-haul aircraft. Regional QantasLink flights usually have simpler cabins and service.
Qantas is a founding member of the Oneworld alliance, giving eligible travellers access to coordinated benefits across participating airlines. Its loyalty programme, Qantas Frequent Flyer, allows members to earn and redeem Qantas Points on flights, selected partner airlines and a broad range of non-airline partners. Status Credits determine elite tiers, which can provide lounge access, priority services and additional baggage benefits when the relevant fare, route and operating airline qualify.
A notable strength is the breadth of Qantas’s Australian network and the convenience of connecting domestic and long-haul flights within one airline group. Its premium lounges and nonstop intercontinental services can also appeal to long-distance travellers. The main challenge is that fares may be higher than those of low-cost competitors, particularly on popular domestic routes. Passengers should also check the operating carrier because QantasLink aircraft, cabins and onboard service can differ from mainline Qantas flights.
Good to know
Flying with Qantas — what to expect
Check Operating Carrier
Some regional flights are operated under the QantasLink brand by group or partner airlines. Aircraft, seating and onboard service may differ from mainline Qantas flights.
Baggage Varies
Checked and cabin baggage allowances depend on the route, fare, cabin and frequent-flyer status. Confirm the allowance shown on your booking before packing.
Domestic Connections
Sydney, Brisbane, Melbourne, Perth and Cairns are important connecting points. Leave sufficient time for terminal changes, security screening and possible baggage collection when transferring.
Points And Status
Qantas Frequent Flyer members can earn Qantas Points and, on eligible fares, Status Credits. The amount varies by route, booking class and operating airline.
Cabins Differ
Premium Economy and First are limited to selected long-haul aircraft, while regional services may use compact single-aisle cabins. Review the aircraft and seat map before choosing a flight.
Lounge Eligibility
Lounge access is generally tied to cabin, elite status, membership or an eligible partner benefit. Access rules can vary by airport and operating carrier.
Network overview
Where Qantas flies
Qantas operates 400 routes to 92 destinations across 25 countries, its longest sector reaching Sydney to Dallas (13,808 km nonstop).
Destinations served
Cities Qantas flies to, most-served first.
Main hubs
Busiest departure bases, by route count.
Fleet
Aircraft types on record for these routes.
Longest nonstop route
Sydney → Dallas
13,808 km · SYD → DFW
The longest sector in the Qantas network, measured as the great-circle distance between the two airports.
Route data · TravelPayouts route data · updated 2026-07
Route network
Popular routes operated by Qantas
Tracked Qantas routes touch Thailand, Singapore, Indonesia, Australia, New Zealand, United States, Mexico.
LHR - BKKLondon → Bangkok11h 30m9,542 kmCGK - SINJakarta → Singapore1h 31m884 kmSIN - CGKSingapore → Jakarta1h 31m884 kmAKL - SYDAuckland → Sydney2h 59m2,159 kmSYD - AKLSydney → Auckland2h 59m2,159 kmLAX - SYDLos Angeles → Sydney14h 22m12,060 kmMEL - SYDMelbourne → Sydney1h 19m706 kmSYD - LAXSydney → Los Angeles14h 22m12,060 kmSYD - MELSydney → Melbourne1h 19m706 kmDPS - SINDenpasar (Bali) → Singapore2h 25m1,671 kmSIN - DPSSingapore → Denpasar (Bali)2h 25m1,671 kmCHC - SYDChristchurch → Sydney2h 57m2,127 kmJFK - LAXNew York → Los Angeles5h 4m3,974 kmLAX - JFKLos Angeles → New York5h 4m3,974 kmLAX - MEXLos Angeles → Mexico City3h 22m2,500 kmReviews of Qantas
TripAdvisor · 2023–2023- 56
- 414
- 313
- 222
- 145
What travellers flew
Counted from the 100 reviews below — a tally of the flights reviewed, with each chip carrying the average score those reviewers gave. Nothing here reads their prose or summarises what they said.
✓ marks a group averaging 7/10 or better, − one averaging 4/10 or worse, across at least three reviews.
Disappoing meal sevice Qantas - QF 198 - Apia to Brisbane - business class
Our flight left 7.14am on time from Apia so getting up at 4.00am , of course no breakfast at hotel. Sitting upfront, we were looking forward to breakfast. What did we get ? Toast but no butter, nor any spread, one pack cookies, one muffin and a cereal and… See more milk. That's it. Upon asking if we could have some butter and jam, crew advised that catering was done in Sydney and thats is all they have. Just dry bread!. Could it be that QF is biased against Samoans and could not care less what quality of food they serve and save on catering costs. It looks that way. High carb diet, very unhealthy food. A big health concern and disappointment in QF catering selection. One would think if catering originates in Brisbane, one would get a decent breakfast. Frank Werner
See lessPosted December 2023 by Frank W
Don’t fly with Qantas
The food was bland . Tastes so bad . Ticket allowed to have 23 kg and my two luggage total was 23kg but they wanted to charge me $300 aus for second suitcase so I had to take it inside with me . ( they think they’re smart but people who travel constantly are… See more not that stupid to spend $300 on a second luggage ) Their staff in Sydney airport were probably sent from nursing home !! All were over age of 70 with hard time of communicating. Costumer service skill zero . Crew are not helpful. They have such angry face . If you ask for a water they stare at your face and pretend they didn’t understand you . Entertainment is out dated movies .
See lessPosted October 2023 by Lisa Y
Never Fly Qantas International
I had heard all the bad comments about Qantas. I was aware Qantas was now graded #17 in the World of International Carriers, but I didn't expect what I experienced. The Cabin Crew were lazy, aloof, and rude. They gathered in the Galley area several times, arms… See more folded to chat instead of taking care of passengers. The food was atrocious.. Breakfast was a spinach pie in a box..that was it. It was slung on my table by a non interested cabin crew member. The safety video was a long and laborious history of Qantas video. The demonstrating cabin crew member appeared with a life jacket, which was filthy dirty with several rips in it. There was no way the cabin crew would clean the toilets. It was beneath them. There was inadequate leg room and there was a man who throughbthe night played videos on his phone to a child, instead of showing some consideration for passengers attempting to sleep. The real kicker was the cabin crew requesting donations for UNESCO after the Qantas CEO had just quit after being given a $24million parting gift. Fixing Qantas will have to start with a ground up approach. An Asian or Middle East airline treats passengers with respect and care. Goodbye Qantas!
See lessPosted September 2023 by HoneyandPaul, Gold Coast
Flight not bad, booking a total mess
I recently flew to London from Australia and spent time deciding the best option, as it happens I booked from Whyalla to Adelaide then to Perth then direct to London. Of course within a few weeks of booking (back in February) my itinerary was changed. Turns… See more out I had to book the Whyalla to Adelaide with another carrier for $150 whilst my dear friends at Qantas offered me a "refund"of $62 since reduced to $54. Qantas cancelled the connecting flight I rang on four occasions before I left to chase my money and each time I rang I got a different answer.The last time Qantas said you have to complete all the flights (which included Zurich back to Australia) before you can get a refund. So I get home and 10 days after the refund had supposedly gone through low and behold still no money, isn't that a surprise. To add insult to injury when you ring Qantas a recorded message comes on to say 90% of refunds are put through within a week. Pull the other one they must think we all came down with the last shower. What does make you wonder is the time taken to take the money off you online when you make a booking is about 30 seconds but not quite the same the other way. It is high time some legal body investigated these deplorable actions.
See lessPosted June 2023 by jeff d, Whyalla
A fantastic First Class lounge at LAX.
We spent almost 2 hours in the First Class Qantas lounge at LAX, and it was wonderful. The service and the food were all great and the relaxed atmosphere was awesome.
Posted June 2023 by TheShis, Tel Aviv
Dirty Cabin
I was on a flight from port hedland to sydney, the tray table on board was stained of someones coffee and the seat was pretty old onboard the Boeing 737. However this was annoying and gross the crew where alright there was one of them that was grumpy but I… See more will give qantas another chance.
See lessPosted June 2023 by Whong Yang
Traveller reviews originally published on TripAdvisor, shown for reference — service standards may have changed since. Originfacts does not edit or verify individual reviews, and the sample reflects who chose to leave one.
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FAQ
Qantas — frequently asked questions
Quick answers to the details travellers usually check first, from codes and locations to the practical basics that help with planning.
8 common questions
- Qantas’s primary hub is Sydney Kingsford Smith Airport. Brisbane, Melbourne, Perth and Cairns are also major departure and connecting points.
- Qantas serves domestic destinations across Australia and international markets in New Zealand, Asia, the Pacific, North America and other regions. Notable cities include Sydney, Melbourne, Perth, Auckland, Singapore and Los Angeles.
- The longest Qantas route is Sydney to Dallas, covering about 13,808 km nonstop.
- Originfacts compares live fares from hundreds of airlines and travel agencies via its partner Travelpayouts. Originfacts never adds a fee.
- The busiest Qantas departure hubs, ranked by number of routes, are Sydney, Brisbane, Melbourne, Perth and Cairns.
- Qantas serves 92 destinations across 25 countries, operating 400 routes.
- Qantas carry-on limits vary by aircraft, route and cabin, with regional aircraft sometimes having tighter restrictions. Check the current allowance attached to your booking before travel.
- Qantas fares are often lower outside Australian school holidays, major events and peak summer travel periods. Comparing nearby dates and booking earlier for popular domestic or long-haul services can improve the available fare choices.