Fiji Airways
Fiji's flag carrier, operating scheduled domestic, regional and long-haul services with Nadi as its principal hub and the South Pacific at the heart of its network.
About Fiji Airways
Fiji Airways is Fiji's national airline and traces its origins to 1947, when aviator Harold Gatty established Katafaga Estates Limited, later known as Air Pacific. The carrier adopted the Fiji Airways name in 2013, reviving an identity used earlier in its history. It is government-owned and operates scheduled passenger services under the FJ airline code.
Nadi International Airport is the airline's primary hub, while Suva is an important base for domestic and regional operations. Its network covers 24 destinations across 11 countries on 62 routes, connecting Fiji's islands with other South Pacific nations and major gateways including Auckland, Honolulu and Los Angeles. Domestic points include Suva, Savusavu, Taveuni and Kadavu.
Aircraft associated with Fiji Airways operations have included Boeing 737-700, 737-800 and 737-900 variants, alongside earlier Boeing 747-400 and MD-83 equipment. Regional and domestic flying has used ATR aircraft, including the ATR 42-500, and De Havilland Canada DHC-6 Twin Otters. Cabin products and service levels vary by aircraft and route, with more extensive cabin choices generally offered on longer international flights.
Fiji Airways is a full member of the Oneworld alliance, giving eligible passengers access to reciprocal earning, redemption and status benefits across participating airlines. Its own loyalty programme is Tabua Club, which offers tier-based benefits such as priority services and additional baggage allowances, subject to membership level, fare and route conditions.
The airline's main strength is its geographically useful Nadi hub, which links island destinations with Australia, New Zealand, North America and the wider Pacific. Connections can be convenient for multi-island or trans-Pacific journeys, although schedules on thinner regional routes may be less frequent. Travellers should therefore allow sensible connection margins and check whether domestic sectors are operated by smaller regional aircraft.
Good to know
Flying with Fiji Airways — what to expect
Nadi Connections
Nadi is the principal connecting hub for international journeys. Allow extra time when transferring between international and domestic services, particularly if baggage must be rechecked.
Regional Aircraft
Some domestic and short regional flights use ATR or Twin Otter aircraft with smaller cabins and more limited baggage space. Cabin-bag restrictions may therefore be tighter than on long-haul services.
Baggage Conditions
Baggage allowances depend on the fare, cabin, route and operating aircraft. Check the allowance shown on the booking before arriving at the airport, especially for journeys involving island sectors.
Cabin Variation
Seat design, entertainment and meal service vary considerably between long-haul aircraft and smaller regional equipment. Review the operating aircraft and included services for each individual flight.
Alliance Benefits
As a Oneworld member, Fiji Airways provides reciprocal benefits to eligible alliance-status travellers. Lounge access, priority handling and baggage privileges depend on status, itinerary and airport facilities.
Island Schedules
Services to smaller Fijian islands may operate less frequently and can be affected by weather or operational conditions. Avoid very tight onward arrangements and confirm the latest schedule before travel.
Network overview
Where Fiji Airways flies
Fiji Airways operates 62 routes to 24 destinations across 11 countries, its longest sector reaching Los Angeles to Nadi (8,891 km nonstop).
Destinations served
Cities Fiji Airways flies to, most-served first.
Main hubs
Busiest departure bases, by route count.
Fleet
Aircraft types on record for these routes.
Longest nonstop route
Los Angeles → Nadi
8,891 km · LAX → NAN
The longest sector in the Fiji Airways network, measured as the great-circle distance between the two airports.
Route data · TravelPayouts route data · updated 2026-07
Route network
Popular routes operated by Fiji Airways
Reviews of Fiji Airways
TripAdvisor · 2023–2023- 511
- 45
- 34
- 26
- 124
What travellers flew
Counted from the 50 reviews below — a tally of the flights reviewed, with each chip carrying the average score those reviewers gave. Nothing here reads their prose or summarises what they said.
✓ marks a group averaging 7/10 or better, − one averaging 4/10 or worse, across at least three reviews.
Crew ignored us - knew who we were didn’t serve us the correct food or drinks
This was our second Fiji Air flight. During the first one, they refused to give us our paid up selected seats, from Hawaii to Nadi. This time flying from Nadi to Auckland, we were careful and noticed that once again they had not given us our pre-paid,… See more pre-selected seats. Staff at the airport were rude. There was only one staff member who was helpful. Other staff were rude and simply disappeared. They must have alerted staff as we did get replacement seats but appears that the crew were made aware about our request and had decided to ignore us. Throughout our booking we selected Vegan/Vegetarian, special meals. On this flight, they had normal meals for us. The serving staff, came to my row and didn’t ask me if I wanted a tea or coffee, simply skipped me. When I asked for a drink, which was black tea, wth two sugars, I got black coffee no sugars. Asked for a sprite which never arrived. Called for the crew, they never arrived. I eventually spoke to the Flight Manager who seemed apologetic but made no attempts to fix the issue. We didn’t ask for any food or drinks and simply politely got off in Auckland. If staff, have a vengeance issue, then they must not be employed as air crew. When a passenger asks for help using the attendant button, they should at least attend. NEVER flying this airline EVER again!
See lessPosted October 2023 by Trip999
Terrible
We flew from Honolulu to Nadi. The check in opened late. No online check in. This meant people transmitting waited for more than 8 hours as there were no check in staff. When they did open there was chaos and no one was managing the queues. People were… See more everywhere and some staff were favouriting their friends and family to jump queues. The staff messed up our prepaid seats, forgot to give us our passports back and generally were unhelpful and rude. The airport closes at 9.30pm and as such due to no online check in and no bag drop, most missed out on shopping and food before the flight. Onboard they kept running out of soft drinks. Overall terrible !!!! Special mention to the check in crew and the gate crew, your service was terrible. You didn’t listen and were too keen to just tick box the concerns. Rude, no eye contact service, forgetting to give the passport back. Moving prepaid seats are not good things. The inflight crew tried to explain themselves and were nice but doesn’t fix the problem. We paid for our seats which you stuffed up.
See lessPosted September 2023 by Trip999
Successful flight
Thank you Fiji airline for making our trip easier and thank you to the aircraft staff that were so professional and welcoming. Definitely a good experience flying FIJI airlines
Posted June 2023 by samuel L
Amazing friendly staff
Overall our flights to and from Fiji were lovely. The meals were fresh and filling and the team kept my coffee coming. In flight movies were okay, older movies available on Netflix etc so no new releases. Our checked baggage was damaged during transit so… See more handlers could show more care but overall that is our biggest negative to our travel experience.
See lessPosted June 2023 by Sheree R, Adelaide
Entirely atrocious customer service
I was advised in Melbourne, on way to USA, to specifically, pre-purchase my excess luggage, online before flying back as I'll save money. We did just that and they charged a huge amount but, we were told it was the cheapest method in Melbourne. When we came to… See more SFO the person at the counter was surprised and basically confirmed for us, buying at the check in counter, only hours before the flight, it would be nearly $100 US cheaper. So, at his advice, we raised a refund request, on May 7'th, We were polite about it and explained the situation, quoted the prices from the website vs what we paid and waited for a refund. 6 weeks later, still nothing, we keep just getting an email to wait 21 days (long passed now) The twitter account is spam only, no response to customers. I can't recommend based on this, they continue to string us along, what if it was a far more serious issue? Hawaii airlines looked after us on a similar situation. Not happy.
See lessPosted June 2023 by Scott L, Melbourne
3rd World country...3rd world airline...DO NOT BE FOOLED!!
Long HAUL flights pay for hecked bags $60.00 ONE WAY! Terrible customer service..TOO many restrictions and stupid rules that defy logic.
Posted June 2023 by Vimal P
Traveller reviews originally published on TripAdvisor, shown for reference — service standards may have changed since. Originfacts does not edit or verify individual reviews, and the sample reflects who chose to leave one.
More from Fiji
Other airlines based in Fiji
FAQ
Fiji Airways — frequently asked questions
Quick answers to the details travellers usually check first, from codes and locations to the practical basics that help with planning.
8 common questions
- Fiji Airways' primary hub is Nadi International Airport. Suva is another important departure point, particularly for domestic and regional services.
- Fares are often lower outside school holidays and peak travel periods in Fiji, Australia, New Zealand and North America. Booking early and comparing flexible midweek dates can improve the chance of finding a lower fare.
- Fiji Airways serves destinations within Fiji and across the South Pacific, New Zealand and the United States. Notable points include Suva, Savusavu, Taveuni, Apia, Auckland, Honolulu, Los Angeles, Nuku'alofa and Port Vila.
- Carry-on limits vary by cabin, route and aircraft, with smaller regional aircraft potentially applying tighter restrictions. Travellers should check the allowance attached to their booking on the Fiji Airways website before departure.
- Originfacts compares live fares from hundreds of airlines and travel agencies via its partner Travelpayouts. Originfacts never adds a fee.
- Fiji Airways serves exactly 24 destinations across 11 countries, operating 62 routes.
- The airline's busiest departure hubs by route count are Nadi, Suva, Honolulu, Savusavu and Taveuni. Nadi has the broadest range of international connections.
- The longest route is Los Angeles to Nadi, covering about 8,891 km nonstop.